Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website and services of Veles Labs ("we", "us", "our"). By using our site or engaging us for work, you agree to these Terms.

Services

We provide software, web and app development, AI and automation, game development, and brand and digital identity services. The specific scope, deliverables, timeline, and fees for any project are defined in a separate written proposal or statement of work agreed between us and the client.

Quotes & engagements

Quotes are estimates based on the information available at the time and are valid for the period stated. A project begins once scope and payment terms are agreed in writing.

Payments

• Fees, deposits, and payment schedules are set out in the applicable proposal or invoice.
• Payments are processed by a third-party payment provider; you agree to their terms when paying.
• Late or missed payments may pause work and delay delivery.

Intellectual property & ownership

Unless otherwise agreed in writing, upon full payment the client owns the final deliverables produced specifically for their project. We retain ownership of our pre-existing tools, libraries, and know-how, and may showcase non-confidential work in our portfolio unless you ask us not to.

Client responsibilities

You agree to provide timely feedback, content, and access needed to complete the work, and to ensure any materials you supply do not infringe third-party rights.

Warranties & disclaimer

We deliver work with reasonable skill and care. Except as expressly stated, the website and services are provided "as is" without warranties of any kind, to the fullest extent permitted by law.

Limitation of liability

To the maximum extent permitted by law, our total liability arising from the services is limited to the fees paid for the specific work giving rise to the claim. We are not liable for indirect or consequential losses.

Confidentiality

Each party agrees to keep the other's confidential information private and to use it only to perform the engagement.

Termination

Either party may end an engagement in writing. You remain responsible for fees for work performed up to termination.

Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

Changes

We may update these Terms from time to time; the "last updated" date reflects the latest version.

Contact

Questions about these Terms? Email [email protected] or call 437‑525‑4044.