Legal
Privacy Policy
How Veles Labs collects, uses, and protects information when you visit our site or work with us.
Last updated: June 22, 2026
This Privacy Policy explains how Veles Labs ("we", "us", "our") handles information in connection with our website and services. By using our site or engaging us, you agree to the practices described here.
Information we collect
- Information you provide — such as your name, email, phone number, and project details when you book a call, fill out a form, or contact us.
- Billing information — handled by our third-party payment processor; we do not store full card numbers on our servers.
- Usage data — basic, aggregated analytics about how the site is used (pages viewed, referrer, device type). We use a privacy-friendly analytics service that does not use cookies or collect personally identifiable information.
How we use information
- To respond to enquiries, schedule calls, and provide quotes.
- To deliver, maintain, and improve our services and website.
- To process payments and manage client projects.
- To send service-related communications you've requested.
Cookies & analytics
Our analytics are privacy-first and do not track you across other sites or store personal cookies. We use essential cookies only where needed (for example, to keep you signed in to the client portal).
Sharing
We do not sell your personal information. We share information only with service providers that help us operate (e.g., hosting, payment processing, scheduling), and only as needed to provide our services or comply with the law.
Data retention & security
We keep information only as long as necessary for the purposes above or as required by law, and we use reasonable technical and organizational measures to protect it. No method of transmission or storage is 100% secure.
Your rights
You may request access to, correction of, or deletion of your personal information. To make a request, email [email protected].
Changes
We may update this policy from time to time. Material changes will be reflected by the "last updated" date above.
Contact
Questions about this policy? Email [email protected] or call 437‑525‑4044.